Help center
Answers to common questions. Can't find what you need? Contact us.
Getting started
Who can use ExternFinder?
Students preparing for allied-health careers, healthcare employers that host externs, and schools that coordinate placements. Each signs up for their own type of account at Create an account.
Is it free?
Yes. Students and schools use ExternFinder free, and healthcare employers can create an account and post externships for free, without a subscription.
Why do I need to confirm my email?
Confirming your email protects everyone. Until you confirm it you can browse and build your profile, but you can't apply, post, invite or message. Use the "Resend link" button on the yellow banner if the email didn't arrive, and check your spam folder.
I forgot my password
Use Reset your password. The link in the email works for one hour.
Students
Who can see my profile?
You choose in Profile → Privacy: Discoverable (employers can find you in candidate search), Only where I apply, or Hidden. Your connected school can always see your profile and applications. Your phone and email are only shown to employers if you turn on "Show my contact details". Use Preview profile to see exactly what employers see.
What is "match context"?
A quick summary comparing a listing with your program, travel distance, readiness and availability, including anything worth checking. It helps you review — employers make placement decisions.
Does a listing mean my school has approved the site?
No. A listing's presence on ExternFinder does not automatically mean it is approved by your school. School requirements and any necessary affiliation arrangements still apply. Your coordinator can mark an application as approved for placement.
How do I connect to my school?
Your school sends a roster invitation to your email. Accept it from your dashboard. If you signed up with a different email, ask your coordinator to invite that address.
Employers
How does verification work?
From Organization, add your details and request verification. Our team reviews it and adds a verified badge. You can post before verification is complete.
How do I record a completed externship or a hire?
Open the application, choose Confirm placement started once the extern begins, then Record completion with the evaluation result. If they passed, you can then Record hire.
Can colleagues share our account?
Each person should have their own login. Invite colleagues from Team; they join your organization when they accept.
Schools
How do I add students?
Go to Students & roster and paste student emails. Students who already have accounts see the invitation on their dashboard; others get an email invitation to sign up.
How are placement stages calculated?
From the same application statuses employers and students see — so "Needs placement", "Interviewing", "Placed", "Completed" and "Hired" always agree with the other dashboards.